25 Jan The Sky’s the Limit: AirPRO Launches for all Travel Leaders Network AgentMate Agencies
AirPRO for AgentMate released in both U.S. and Canada to help agents search, book and manage air for their travelers without a GDS
New York, NY (January 25, 2018) – Travel Leaders Network – one of America’s largest retail travel agency organizations – announced the launch of AirPRO for AgentMate, an air booking tool offering AgentMate users without a GDS the ability to search for and book flights. The program automatically adds flights and fare data to the client reservation, thereby streamlining the process, reducing the need for manual entry.
AgentMate is a fully-integrated customer relationship management (CRM) system, agent-facing booking tool and back-office system that also includes a lead management system.
“We are thrilled to now offer AirPRO for AgentMate as a way to simplify the process for our agents,” said Roger E. Block, CTC, President of Travel Leaders Network. “This program alleviates some of the complexities of selling air, like providing the agent with comprehensive fare rules or advising the agent of any important airline or ticket notifications. Agents who use this new and convenient air booking tool will save valuable time and can focus more on providing outstanding customer service.”
Some of the highlights of the AirPRO for AgentMate functionality include what you might expect from an air booking solution:
- Ability to search for One-Way, Round-Trip, or Multi-City destinations as well as first class, business, premium economy, and economy and private fares
- Ability to create new revenue streams and add a service fee for booking
- Documentation and assignment of special services and seat assignments
But the features that make the AirPRO for AgentMate product so impactful for agents take traditional features a big step further by:
- Offering a contextual search solution using a client’s existing cruise or tour booking to populate the search parameters
- The ability to capture data from AgentMate client profiles
- Seamless booking management within AgentMate
Agents participating in AirPRO for AgentMate are supported by a dedicated support team for processing tickets and related needs including after-hours support.
All agencies currently enrolled in AgentMate in both the U.S. and Canada can complete registration for the program within AgentMate. Users can also watch a quick video lesson within the AgentMate Academy before using the product.
For travel agencies interested in learning more about the award-winning programs and diverse offerings that Travel Leaders Network offers agencies in leisure and luxury travel, business travel, honeymoon and destination weddings – as well as active and adventure travel – visit TravelLeadersNetwork.com.
Travel Leaders Network assists millions of leisure and business travelers, annually, and is one of the largest sellers of luxury travel, cruises, river cruises and tours in the travel agency industry. Led by flagship Travel Leaders-branded travel agencies (www.travelleaders.com), the network includes 6,800 Associates and Member travel agencies locations in the United States and Canada. Travel Leaders Network’s award-winning Agent Profiler agent-locator, marketing, technology, supplier partnerships and educational programs are designed around our travel agents’ commitment to our vacation and business travel clients in providing a progressive approach toward each unique travel experience. Travel Leaders Network is a Travel Leaders Group, LLC company.