31 Oct Travel Leaders Group Expands SELECT Hotels Program to Include New Brand-Integrated Websites for Protravel, Tzell and ALTOUR
Enhancements also include new dedicated service desk and expanded marketing tools
New York, NY. (Oct. 30, 2018) – Travel Leaders Group recently introduced several enhancements to its SELECT Hotels & Resorts program, which features more than 1,000 hotel properties worldwide, all carefully vetted for quality and service, as well as a commitment to partnering with professional travel advisors. New brand-integrated SELECT Hotels websites have been created for Travel Leaders Group brands Protravel International, Tzell Travel Group and ALTOUR. The customizable sites allow each of these luxury-focused travel agency brands to uniquely define their key focus areas, top destinations and experiences for their discerning customers.
Additionally, the print and digital versions of the SELECT magazine directory have been revised and expanded, while SELECT Desk is a new quality assurance-driven service team dedicated to supporting all travel advisors booking through the SELECT Hotels program.
Special benefits available to consumers who book through the SELECT Hotels program include early check-in and late check-out when available, room upgrade based on availability, a value-added hotel amenity worth up to $100, daily complimentary breakfast for two and complimentary in-room Wi-Fi.
“The SELECT Hotels program is available across the full Travel Leaders Group spectrum of brands and has been painstakingly designed to provide travel advisors with a highly effective platform for engaging their customers as well as generating new leads,” said Travel Leaders Group CEO Ninan Chacko. “It is also a compelling gateway for suppliers to communicate the attributes of their properties in a vivid and attractive format to travel advisors and consumers.”
Added Michael Heflin, Senior Vice President of Hotels for Travel Leaders Group, “The web-based platform is not only a seamless, high quality solution for travel advisors, but consumer-facing versions of each site are designed to inspire and entice consumers with beautiful photography, robust information and user-friendly tools to save favorite properties and communicate with a travel advisor.”
The travel advisor version of the site features insider information, including contact details for the general manager and concierge at the property, along with a variety of helpful tips related to the hotel and surrounding area, all designed to help travel advisors stand out as knowledgeable, expert resources. Through the platform, travel advisors can send property profiles to customers, along with information on the benefits of booking distinctly with them. It enables agents to interface with their customers in a personalized manner with communications branded specifically to the individual agent. A lead-generation feature integrates information provided by consumers with travel agent profiles to expertly match consumers to the right travel advisor. The consumer version is designed to engage and inspire consumers to travel and provides highly detailed information on each property and its features.
New print and digital versions of the SELECT directory are now highly customized to each brand with content thoughtfully designed based on the agencies’ unique clientele. Meanwhile, the new SELECT Desk serves as an invaluable resource for travel advisors, with a centralized team that follows up with individual properties and routinely verifies amenities and availability along with benefits for clients scheduled to stay there. Another planned enhancement to the program is the integration of in-country partners to provide travel advisors with detailed information and contacts within specific destinations for ground operators and other service providers. It will enable advisors to deliver a seamless set of tools to easily create a holistic, high-end experience for customers and further evolve the connective fabric between advisors and supplier partners.
“The SELECT Hotels program and these customized sites, as well as our other service and support tools, such as SELECT Desk, really create the ideal platform for travel advisors and suppliers to easily and effectively connect discerning consumers with outstanding high-quality hotel properties and exceptional travel experiences,” said Chacko.
About Travel Leaders Group
Travel Leaders Group (www.travelleadersgroup.com) is transforming travel with a commitment to our vacation and business travel clients through our progressive approach toward each unique travel experience. Having already assisted millions of travelers, Travel Leaders Group manages leisure, business and franchise travel operations under a variety of diversified divisions and brands, including All Aboard Travel, ALTOUR, Andrew Harper Travel, Colletts Travel, CruCon, Cruise Specialists, Nexion, Protravel International, SinglesCruise.com, Travel Leaders Corporate, Travel Leaders Network and Tzell Travel Group. With over 7,000 agency locations, Travel Leaders Group ranks as one of the industry’s largest traditional travel agency companies.
Travelers also have access to The Travel Collection by Travel Leaders Group, a portfolio of select travel offers including discounts on international and domestic flights, value-added benefits at lodging establishments, shipboard credits on cruises and savings on escorted and vacation packages. Membership to The Travel Collection is offered at no additional cost to U.S. American Express Gold Card, Business Gold Rewards Card, Platinum Card® and Business Platinum Card® Members. For more information visit www.TheTravelCollection.com.