25 Aug Travel Leaders Network Hosts Exclusive Corporate Agent Retreat
Specialized training for corporate-focused Travel Leaders travel agents included a behind-the-scenes tour of operations at the Detroit Metropolitan Airport
New York, NY (August 25, 2017) – Travel Leaders Network – the travel industry’s largest travel agency organization – recently hosted an exclusive Corporate Agent Retreat specifically for its Travel Leaders business travel agents. The goal of the specialized training event was to continue to build the skills of corporate agents and assist them in elevating the knowledge and expertise they provide to their business travel clientele. The Travel Leaders Corporate Agent Retreat was held at The Westin Detroit Metropolitan Airport, which is the only hotel inside Detroit Metropolitan Airport. Attendees also received privileged access to a “behind-the-scenes” tour of the airport, courtesy of Delta Air Lines and Enterprise Holdings.
“Our corporate travel agents received the VIP treatment during this year’s Corporate Agent Retreat in Detroit. The setting provided a customized experience for participants, coupled with the opportunity in-depth training and networking with industry experts,” said Roger E. Block, CTC, President of Travel Leaders Network. “Over 34 million passengers flew through Detroit last year. By providing this type of expert seminar – at one of the important hubs for business travelers – we’re ensuring that our corporate agents have firsthand experience that will help them better serve the needs of their clients.”
The agenda for the more than two dozen Travel Leaders corporate travel agents participating this year included:
- Special presentations, including question and answer sessions from sponsors
- VIP tour of Delta’s terminal and a behind-the-scenes look at its operations
- Facility inspection of Enterprise Holdings
- Discovering airline policy best practices through roundtable discussions
- Discussion on “bleisure” travel and what’s new in corporate travel
“What a fun-filled learning weekend we had. The organizers did a great job of planning the retreat. Saturday was filled with great information, including meeting with TSA, getting updates and direct contact information for those ‘need help’ situations,” said Debbie Sebastian of Travel Leaders in Danville, Kentucky. “I would strongly recommend, as an agent, that you put this event on your ‘must do’ calendar next year. If you are an owner or a manager, I would highly recommend you encourage your staff to attend.”
“The team coordinators were very knowledgeable and engaging. Our open table conversations allowed the corporate agents to bounce stories and solutions off each other, and there were a few learning tools that I am excited to incorporate,” said Amber Gregory of Travel Leaders in Memphis, Tennessee. “Having Delta and TSA speak, we learned about CLEAR, a program that moves you to the front of the line. Thank you for continuing to provide educational opportunities as even an old dog learns a new trick.”
Travel agencies interested in learning more about programs or the diverse offerings that Travel Leaders Network offers agencies in leisure and business travel, luxury travel, destination weddings and honeymoon travel – as well as active and adventure travel – may visit TravelLeadersNetwork.com or call 877-404-4172. Led by the flagship Travel Leaders-branded Associates, the 6,800 travel agencies of Travel Leaders Network combined enjoy more than $17 billion in annual sales volume.
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About Travel Leaders Network
Travel Leaders Network assists millions of leisure and business travelers, annually, and is the largest seller of luxury travel, cruises, river cruises and tours in the travel agency industry. Led by flagship Travel Leaders-branded travel agencies (www.travelleaders.com), the network includes 6,800 Associates and Member travel agencies locations in the United States and Canada and represents more than $17 billion in annual sales volume. Travel Leaders Network’s award-winning Agent Profiler agent-locator, marketing, technology, supplier partnerships and educational programs are designed around our travel agents’ commitment to our vacation and business travel clients in providing a progressive approach toward each unique travel experience. Travel Leaders Network is a Travel Leaders Group LLC company.